Modification History
Not Applicable
Unit Descriptor
Descriptor |
This unit describes the knowledge and skills required by workers to undertake the range of basic administrative duties required in community services organisations |
Application of the Unit
Application |
This unit may apply to administrative work undertaken across a range of sectors involved in delivery of community services |
Licensing/Regulatory Information
Not Applicable
Pre-Requisites
Not Applicable
Employability Skills Information
Employability Skills |
This unit contains Employability Skills |
Elements and Performance Criteria Pre-Content
Elements define the essential outcomes of a unit of competency. |
The Performance Criteria specify the level of performance required to demonstrate achievement of the Element. Terms in italics are elaborated in the Range Statement. |
Elements and Performance Criteria
ELEMENT |
PERFORMANCE CRITERIA |
1. Follow organisation reporting procedures |
1.1 Report information in accordance with organisation requirements 1.2 Report details clearly, and accurately 1.3 Distribute reports according to organisation policy and procedures 1.4 Keep records secured according to organisation policy and procedures 1.5 Replenish materials and supplies according to organisation policy and procedures |
2. Use workplace equipment |
2.1 Use equipment relevant to the work role according to instructions and guidelines 2.2 Seek assistance and guidance from other staff and obtain as appropriate 2.3 Report malfunctions to the appropriate person |
Required Skills and Knowledge
REQUIRED SKILLS AND KNOWLEDGE |
This describes the essential skills and knowledge and their level required for this unit. |
Essential knowledge : The candidate must be able to demonstrate essential knowledge required to effectively do the task outlined in elements and performance criteria of this unit, manage the task and manage contingencies in the context of the identified work role These include knowledge of:
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Essential skills : It is critical that the candidate demonstrate the ability to:
In addition, the candidate must be able to effectively do the task outlined in elements and performance criteria of this unit, manage the task and manage contingencies in the context of the identified work role These include the ability to:
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Evidence Guide
EVIDENCE GUIDE |
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The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria, Required Skills and Knowledge, the Range Statement and the Assessment Guidelines for this Training Package. |
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Critical aspects for assessment and evidence required to demonstrate this unit of competency : |
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Access and equity considerations : |
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Context of and specific resources for assessment : |
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Method of assessment : |
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Range Statement
RANGE STATEMENT |
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The Range Statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts. |
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Reporting procedures may include those for : |
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Reports may be : |
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Records may include those relating to : |
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Workplace equipment may include : |
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Unit Sector(s)
Not Applicable